Casa Botanica is an exclusive retreat, a fusion of Caribbean architectural style, lush jungle and serene coastal surroundings. In striking contrast, Bocas del Toro and the islands of the archipelago offers an adventurous and rustic travel experience where you can immerse yourself in close encounters with a diverse array of wildlife, both on land and in the marine realm. Despite its somewhat primitive ambiance, this captivating destination provides opportunities to engage with local communities and experience the rich cultures that thrive among the islands of this diverse archipelago.
Please be prepared for:
We have prepared the home to lessen the impact of these inconveniences but feel it’s best for you to know this and decide for yourself if this is the right vacation for you. During your stay please notify us immediately if anything would keep you from writing us a Five Star review on all categories to give us a chance to immediately rectify any problem. Our goal is for you to be excited to rate us 5 stars!
-To comply with STR guidelines we must advise you that security cameras have been installed at all entrances to secure the property. Bocas del Toro is very safe so you should always feel very comfortable in the home or traveling around the island. Also, we have noise monitoring devices on the decks to help ensure a quiet jungle environment and that nearby property owners will not be disturbed by excessive noise. Tampering with the security cameras or the noise monitoring devices is not allowed and may result in the forfeiture of your security deposit.
-Both the pool and the household water are lab tested for safety and quality.
-No parties or events allowed. Casa Botanica is a very large house with lots of room for cooking and entertaining. While we don’t allow large parties or events, please feel free to host intimate gatherings with friends and family. At no time may an event exceed 16 people.
-No smoking allowed in the house, please feel free to use the smoke of your choice on patios or decks.
-No pets or service dogs allowed.
-Please be advised of stairs and deck with open railings.
-Please respect the noise curfew of 11 pm to 7am.
-Please respect check-in and check-out times.
-Do not bring the pool/shower towels to the beach or remove from the premises.
-Conserve water at all times. Our water is collected by rain catchment and we never know when the next drought will begin.
-We are on a septic system. Please flush only human waste.
-Please do not remove keys from door locks.
-There is no on-site laundry. If you need additional sheets and towels or laundering of your clothes please let us know.
-Please take care of the furnishings and bed linens. Do not sit on indoor furniture or linens while wet or while wearing sunscreen or coconut oils. The Lead Guest or Booking Agent will be charged for any damages that exceed the security deposit.
-Please use the outdoor showers to rinse sandy clothes, bodies, sandals and gear before entering the house or using any indoor showers.
-Please store surfboards, etc. on the outdoor racks.
-Please remove shoes and place them on shoe racks located at each door before entering the indoor spaces.
-Please shower before entering the salt water pool. Please use reef safe sunscreen as you do when swimming in the oceans here in Bocas del Toro.
-Please don’t rearrange the furniture as it can cause floor scratches that are expensive to remedy.
-Please take the trash out before you leave.
-Please notify us immediately of any damage and take photos. We understand accidents happen but this helps us to be proactive so we can be ready for our next guests.
1) TERMS OF BOOKING AND SECURITY DEPOSIT
By placing a booking with us, and during your stay at Casa Botanica, you (the Lead Guest) and your booking party (Guests) agree to the following terms and conditions as listed herein. If you have any questions about booking with us, please contact us before making a booking.
2) BOOKING PROCESS
The Lead Guest must be at least 30 years of age.
The Lead Guest must provide proper identification.
The maximum number of staying guests for the entire property is 10.
If only the Villa is rented, the maximum number of staying guests is 6.
Where the person making the booking is different than the Lead Guest, the Booking Agent may be held responsible for any fees and/or damages.
Only the Lead Guest and the named booking party are allowed to use the property and its facilities. Third party visitors are only allowed access with our express permission.
3) BOOKING PAYMENTS
100% of the booking price must be paid up front to secure the reservation.
Payments can be made via Credit Card or PayPal.
Any fees charged against us by our bank(s) for dishonored transactions or other payments must be reimbursed by the Lead Guest or Booking Agent within 7 days.
We require the full amount of the booking. We are not responsible for any fees incurred during payment transactions. These must be covered by the Lead Guest or Booking Agent.
If we receive less than the full booking amount due to fees, the difference will be subtracted from the security deposit.
4) CHECK-IN & CHECK-OUT
Please send us your arrival time information, connect with us via WhatsApp so we can be in contact to ensure your smooth arrival to Casa Botanica.
We can be reached via WhatsApp at +1.303.514.1114 (Debra)
Check-in time: 3:00 pm
Check-out by: 10:00 am on the day of departure
5) CANCELLATION, SECURITY DEPOSIT & NON-ARRIVAL CONDITIONS
Guests who need to cancel a booking should contact us as soon as possible. Payments are only returned in accordance with the following conditions:
Cancellation made 31 days or more in advance of arrival date = Full refund
Cancellation made 30 days or less of arrival date = No refund issued. If we can rebook the dates, we may provide up to a full refund (at our discretion).
Non-arrival guests who fail to attend for any reason = full amount of booking will be due.
It is suggested that guests take out appropriate travel/cancellation insurance.
In the rare event we need to cancel your booking, our liability is limited to refunding payments already made.
6) DAMAGES & LOST PROPERTY
We reserve the right to charge the Lead Guest or Booking Agent for any damages caused during the booking by any member of the party or third-party visitors. This includes breakages, spillages, stains, and damage to furniture or fixtures. Any accidental damages should be reported as soon as possible.
Any lost property left behind will be held for 1 month. While we will try to return items, we accept no responsibility for replacing lost items. Shipping may be offered at the guest’s cost.
Prices for replacement of property:
Pool Towel: $20
Shower Towel: $15
Hand Towel: $6
King Flat Sheet: $26
King Fitted Sheet: $24
Pillow: $26
Pillow Case: $10
Blanket: $30
Remote Controls: $50
Moving furniture can cause scratches and will be deducted from your deposit.
Golf Cart charges:
Lost golf cart key: $150
Golf cart tow/rescue (remote charge): $250
7) SMOKING
Smoking of any tobacco products (cigarettes, pipes, e-cigarettes, cigars, etc.) is only permitted on the outside decks.
8) PETS & SERVICE DOGS
We do not accept pets throughout the accommodation.
9) YOUR PERSONAL DETAILS & PRIVACY
Our privacy policy explains how we handle your details.
You agree not to share personal details in the on-site guest book.
We enjoy sharing pictures of our guests using #casabotanicamoments. By uploading photos, you agree we may use them on our website without compensation.
10) OUR RIGHT TO CANCELLATION
We reserve the right to cancel any booking without compensation, refund, or reimbursement if the terms of these conditions are breached.
when you book 5+ nights
You may only use one discount / promotion at a time. Discounts to apply at booking only.
90% of guests who reached out to us have booked within 1 week reach out today.
©Copyright 2026, Casa Botanica, All Right Reserved
