Privacy Policy

1. Information We Collect

When you interact with Casa Botanica Panama, we may collect the following types of information:

• Personal Information you provide
  • Name, email address, phone number, and any other details you share when contacting us, subscribing to our newsletter, or booking a stay.

     

• Automatically Collected Data
  • Information about your device, browser, IP address, location, and pages visited.
  • Metrics from Google Analytics 4 (GA4), which helps us understand website usage and improve our services.

     

• Marketing & Retargeting Data
  • Interaction data used for remarketing through platforms like Meta (Facebook/Instagram Ads) and Google Ads.
  • Email engagement data when you interact with our newsletters or promotional messages.

2. How We Use Your Information

We use the information collected to:

1. Provide and improve our services, including booking management and guest support.
2. Understand website performance and visitor behavior through GA4 analytics.
3. Personalize and deliver marketing campaigns, including remarketing ads on Meta and Google platforms.
4. Send newsletters, promotions, and other communications (with your consent).
5. Maintain compliance with legal obligations and improve website security.

3. Cookies and Tracking Technologies

We use cookies and similar tracking tools to enhance your browsing experience. Cookies allow us to:

• Remember your preferences.
• Measure traffic and performance through GA4.
• Deliver tailored ads across Meta and Google platforms.

   

You can adjust cookie settings in your browser at any time.

4. Email Marketing

When you subscribe to our mailing list, we may use your email to send:

• Destination guides, offers, and newsletters.
• Booking reminders and promotions.

You can unsubscribe from our emails at any time by clicking the “unsubscribe” link at the bottom of each message.

5. Data Sharing

We do not sell your personal data. However, we may share limited information with:

• Service providers (such as email marketing platforms and analytics providers) to operate our business.
• Advertising platforms (Meta and Google) to deliver retargeting and personalized ads.
• Legal authorities, if required by law or to protect our rights.

6. Data Security

We take appropriate technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure.

7. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal data.
• Opt out of analytics tracking or retargeting.
• Withdraw consent for email marketing.

To exercise your rights, please contact us whatsapp: +1 (555) 934-1331

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Updates to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Casa Botanica Panama

📍 Bocas del Toro, Panama
📧 <[email protected]>
Whatsapp: +1 (555) 934-1331